I got a 500 server error, what should I do?

Server errors mostly happen for two reasons:

1. Some PHP code customization was done on your site and there was a mistake in the code

If the error happened during theme customization then there is a mistake in the code added.
In this case, you need to reverse the changes made or re-install the theme. If you cannot access your dashboard then you need to do it via FTP.

2. PHP settings on your server are not set correctly

If the error appeared while installing a plugin, then it is mostly related to the PHP settings.

Recommended settings are:

– PHP version – 7 or higher
– PHP memory limit – 128 MB or higher

With some hosting providers, it is possible to adjust PHP settings via C Panel. If that’s not the case with your hosting then simply contact their support and they will adjust those for you.

in FAQ